Author Details

Muktafin, Elik Hari, Universitas AMIKOM Yogyakarta, Indonesia

Vol 19, No 1: February 2021 - Machine Learning, AI and Soft Computing
Sentiments analysis of customer satisfaction in public services using K-nearest neighbors algorithm and natural language processing approach
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TELKOMNIKA Telecommunication, Computing, Electronics and Control
ISSN: 1693-6930, e-ISSN: 2302-9293

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