An Alternative Method for Determining Critical Success Factors of Information System Project

Abstract

Historically, scholars have been determining deductively critical success factors (CSFs) since the end 1970s. Meanwhile, most of researchers in the information system (IS) project performance studies have been performing inductively this process. Definitely, each of both methods has strengths and weaknesses, but we argue that researchers and practitioners will get an alternative choice if both methods are combined for sharing the caracteristics. This study is conducted to respond this issue. Authors combined both methods using a compatibility analysis to inprove the result validity. This paper contributes to the debates on ensuring the interrelationship between the project succes criteria and their CSFs, incorporating the new factors, decomposing complexity of the project, and understanding focus of the stakeholders in the IS project environment. Although, the proposed method is only a combination of both previous methods, but this proposition is proposed together with a case study to prove its implementation feasibility